Team & Careers
Team & Careers
Our team is organized around customer touchpoints, not stacked by internal functions. Each department is directly accountable for customer matters.
Departments & Responsibilities
| Department | Responsibilities | Contact Email |
|---|---|---|
| International Trade Department | Handles export inquiries, quotation costing, contracts and documentation. Divided into teams for Southeast Asia, the Middle East, South America, Africa, CIS and Europe by region. | sales@ugbsteel.com |
| Technical Support Team | Provides advice on material selection, standard comparison, processing solutions and drawing review. Participates in technical clarification and resolution of quality disputes. | tech@ugbsteel.com |
| Production Planning Department | Manages scheduling and delivery commitments, coordinates rolling, post-processing and processing. Arranges production in batches according to project milestones. | plan@ugbsteel.com |
| Quality Inspection Center | Responsible for inspection of incoming raw materials and outgoing finished products, issuance of quality certificates and traceability management, and cooperation during third-party inspection. | qc@ugbsteel.com |
| Logistics & Documentation | Responsible for booking, port consolidation, loading supervision and document preparation, customs inspection and handling of certificates of origin, as well as tracking status in transit and on arrival. | logistics@ugbsteel.com |
| After-Sales Service | Responsible for arrival acceptance support, receiving quality complaints and closed-loop handling, and leads root cause analysis and follow-up of corrective actions. | service@ugbsteel.com |
Open Positions
| Position | Main Responsibilities | What We Value |
|---|---|---|
| Overseas Sales (Southeast Asia / Middle East) | Regional customer development and order follow-up, quotation calculation and contract execution | Able to read technical specifications, willing to focus on one market long-term |
| Technical Support Engineer | Advice on material selection, standard comparison, processing solutions and handling of quality complaints | Background in metallurgy or materials, with workplace experience |
| Logistics & Documentation Specialist | Booking, port consolidation, loading supervision, documentation and export compliance | Familiar with L/C terms and procedures at major export ports |
| Production Planning Specialist | Scheduling and delivery confirmation, coordinating rolling and processing | Delivery-focused, data-driven |
Send your CV tohr@ugbsteel.com, email subject: "Position + Name + Year". We will get back to you within one week regarding an interview.
Related Pages
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